Tom Wood Automotive Group

BDC Sales Representative - Tom Wood Ford

US-IN-Indianapolis
Job ID
2017-1887
Tom Wood Ford

Overview

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With a community presence since 1967, the Tom Wood Group continues to grow and evolve, providing an exceptional experience - not only to our customers but also for our employees that interact with our guests daily. As our operations continue to expand, we are looking for enthusiastic professionals to join our team!

 

Tom Wood Ford is looking for an Internet Sales Representative to respond to Internet customer inquiries and ensure that the dealership actualizes its maximum profit potential on Internet sales.

 

BENEFITS:

We value our employees' time and efforts. Our commitment to your success is enhanced by an extensive benefits package including paid time off, paid vacation, medical, dental, vision, life, and disability insurance, and company matching 401(k), Employee Assistance, Company Paid Training and future growth opportunities within the company.

 

Come and join a great team - submit your application and disclosure form online (via computer) today!

 

Contact:  Deb Satinsky  Direct: (317) 688-6237  Cell: (317) 922-7615 (text avail)

Responsibilities

Essential duties include the following. Other duties may be assigned.

  • Assists customer with vehicle selection and promotes model options and features, value-add products and services, and purchase and finance options following dealership policies
  • Sells cars using email, phone and face-to-face skill sets
  • Use Email, Lead Management Tool (CRM), web sites and MS office applications such as Word, Excel and Internet Explorer
  • Maintains accurate sales documentation
  • Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions
  • Determine each customer's vehicle needs by asking the right questions and listening to their response.
  • Establishes personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
  • Report to the vehicle Sales Manager regarding objectives, planned activities, reviews and analyses.
  • Maintains a prospect development system.
  • Understand the terminology of the automobile business and keep abreast of technological changes in the product.
  • Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
  • Attend sales meetings and product training courses to stay current with products and technologies.

Qualifications

The ideal candidate:

 

  • Professional with excellent communication and customer service skills
  • Has strong organization skills and able to multi-task
  • Maintains a high level of customer service, always being positive and outgoing
  • Is team oriented and flexible, willing to learn
  • Has strong computer and internet skills, including Microsoft Office suite

 

 

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver's License

 

 

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, verification of social security number, and passing a drug test at a certified testing facility.

EEOC - Drug and Tobacco Free Campus

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