Tom Wood Automotive Group

BDC Sales Representative - Tom Wood Volkswagen (Indy)

Job ID
Tom Wood Volkswagen


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Tom Wood Volkswagen in Indianapolis is looking for an enthusiastic and motivated individual to join our Business Development team. The Business Development Center (BDC) Sales Representative is the first person many customers come in contact with when they are seeking out a new or pre-owned vehicle. By both phone and email, the BDC Agent will effectively communicate with these consumers and assist them in their buying process. 



Come and join a great growing team - submit your resume, application, and disclosure form online (via computer) today!  Job #2017-1940    Visit our website

Contact:  Deb Satinsky Direct: (317) 688-6237  Cell: (317) 922-7615 (text avail)




  • Set appointments for prospective clients to meet with a member of the sales team
  • Manage a high volume of customer inquiries by phone, email, text and chat
  • Enter customer information and update progress into the CRM system
  • Follow up with existing customers to confirm their satisfaction and generate referrals
  • Learn and keep current on vehicles, features, and functions
  • Work in a team environment providing customers a top level experience
  • Follow up with past customers,make phone calls and set appointments



  • Excellent telephone skills are a must
  • Ability to instantly build rapport with clients
  • Friendly but professional demeanor
  • Excellent written and oral communication skills
  • Enjoy talking on the phone and willing to help customers
  • Overcome customer objections in order to set the appointments
  • Strong organizational skills with the ability to effectively multi-task in a fast-paced environment
  • Determination to effectively follow-up with customers
  • Sales and/or Customer Service experience
  • Strong Administrative and basic computer skills
  • High school diploma/GED
  • Must have valid driver's license

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, verification of social security number, and passing a drug test at a certified testing facility.  EEOC  Drug and Tobacco Free Campus


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