Tom Wood Automotive Group

Porsche Brand Warranty Administrator / Guest Receptionist

Job ID



TWA-31967_50anniversary-BW      Top-Work-Place-2016



Tom Wood Porsche proudly provides exclusive brand representation in Central Indiana. With our new state of the art facility located in Indianapolis, our sales and service abilities extend beyond our local market.  As we continue to expand our operations, Tom Wood Porsche is looking for top quality professionals to fulfill the role of  Porsche Brand Ambassadors for our Warranty and Customer Experience operations.  This critical position is part of the Porsche Global Certification System – a framework for delivering a consistent premium customer experience that conveys the Brand Principles in any market where Porsche vehicles are serviced.


And as a member of the 1100+ Tom Wood Group team, you’ll not only have a great career opportunity, but also receive the benefits associated with a large corporation including paid time off, holidays and vacation, health, dental, and vision insurance, company-matching 401(k), employee assistance, tuition reimbursement, and future opportunities.  If you’re a professional looking for a rewarding career, this is your unique opportunity.


Join a great thriving team - please submit your resume, application, and disclosure form online (via computer) today!  Job #2017-1947   Please visit our website


Contact: Deb Satinsky  Direct: (317) 688-6237  Cell: (317) 922-7615 (text avail)






Essential Duties include:


  • Prompt/professional greeting and welcome to all customers contacting or visiting Tom Wood Porsche

  • Provide guidance and/or direction to phone and in-person guests

  • Monitor and maintain customer lounge areas
  • Successful completion of the Porsche Warranty Administration training program, conducted by PCNA

  • Assist in processing warranty claims, following up on payments, etc.  
  • Other duties as assigned




College Degree preferred

Experience in Warranty Administration preferred

Excellent verbal and personal customer service experience

Must have good basic computer skills

Maintains a professional business appearance and demeanor


Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, verification of social security number, and passing a drug test at a certified testing facility.



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