Tom Wood Automotive Group

Rental Sales Agent (Airport) - Sixt Rent A Car, a Tom Wood Company

US-IN-Indianapolis
Job ID
2017-1960
Tom Wood

Overview

 

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Learn More About Becoming A Sixt Rental Agent- Click Here!

 

 

We are pleased to announce that we have a New Location at the Indianapolis Airport.

 

At Sixt Rent a Car, the Rental Agent is responsible for optimizing the rental experience by selling extras based on the customer’s needs, drafting rental agreements, and providing exceptional customer service. As a Rental Agent you are entrusted with educating our customers on their buying options and serving them with the highest level of respect, professionalism and friendliness. You will be expected to become the expert on our fleet and ancillary products and enhance the customer’s experience by providing expert recommendations. Rental Agents will be incentivized and evaluated on predetermined service and sales goals and standards.  We strive to meet our customers’ needs and exceed their expectations on every opportunity.

 

BENEFITS:

We value our employees' time and efforts. Our commitment to your success is enhanced by an extensive benefits package including paid time off, paid vacation, medical, dental, vision, life, and disability insurance, tuition reimbursement, company matching 401k benefits and future growth opportunities within the company.

 

Initial Training to take place at our 96th & Keystone location,.

 

Come and be a part of a great team: Please submit your application and disclosure form online today!! 

www.tomwoodcareers.com   Job #2017-1960

 

Contact Deb Satinsky  Direct: (317) 688-6237 or cell (317) 922-7615 (text avail)

 

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Responsibilities

 

Essential duties include the following. Other duties may be assigned.

  • Create the optimal rental experience by maximizing on sales and service opportunities for every customer
  • Greet customers professionally and prepare the rental agreement
  • Advise on and sell optional extras to the customer according to his/her needs
  • Advise as an expert on all vehicles in the Sixt fleet, all protection items, and all extras
  • Make expert recommendations and present every product to every customer every time
  • Handle customer complaints with professionalism and confidence
  • Complete daily lists and report to the Supervisor and Manager
  • Handle all telephone and email inquiries in a friendly and helpful manner.

 

Qualifications

 

The ideal candidate:

  • Has a minimum 1 year customer service or sales experience
  • Possesses exceptional interpersonal and relationship building skills required
  • Demonstrates strong verbal and written communication skills
  • Has strong organizational skills and the ability to multi-task
  • Must be able to work a flexible schedule including day and/or evening hours, including weekends
  • Must have the ability to manage stressful or unusual situations in order to maintain good customer service
  • Must have basic computer navigation skills and knowledge of Microsoft Office Applications
  • Has the ability to communicate in other languages (Spanish, French, German, etc.) is a plus. 

 

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, verification of social security number, and passing a drug test at a certified testing facility.

EEOC - Drug and Tobacco Free Campus

 

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