Tom Wood Automotive Group

  • Detail Advisor - Auto Detail Plus, a Tom Wood Company

    Job Locations US-IN-Indianapolis
    Job ID
    2018-2086
    Location Name
    Auto Detail Plus
  • Overview

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    Auto Detail Plus, a Tom Wood Company is currently looking for a fulltime Detail Advisor to join our team! Our Detail Advisors greet customers, listen to their description of the problems or detail needed, determine the type of detail required, and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.

     

     

    BENEFITS:

    We value our employees' time and efforts. Our commitment to your success is enhanced by an extensive benefits package including paid vacation and holidays, paid time off, medical, dental, vision,  life insurance, short term disability, company matching 401k benefits, employee assistance, tuition reimbursement, company paid training, and future growth opportunities within the company.

     

    If you would like to become a part of our team, please submit your resume, application, and disclosure form online (via computer) today!  Visit our website

    www.tomwoodcareers.com   Job #2018-2086

     

    Contact:  Deb Satinsky - Direct: (317) 688-6237     Cell:  (317) 922-7615 (text avail)

     

     

    Responsibilities

    • Meet or exceed dealership objectives and goals for the Detail Department.
    • Schedule appointments and notify customers about any changes in appointment times. 
    • Work with the customer to find out what the problems are.
    • Make sure each vehicle is paid in full before releasing vehicle.
    • Ensures that vehicles are parked in assigned areas. Make sure they are locked and all keys are marked and put away correctly.
    • Handle telephone inquiries regarding appointments and work in process, as well as complaints. Inform the Detail Manager of any potential problem or upset guest.

     

    Qualifications

    • Always professional around the customers and stays calm under pressure
    • Communicates clearly and works with customers to provide the best service
    • Is organized with good computer skills, and calm under pressure

     

    CERTIFICATES, LICENSES, REGISTRATIONS

    Valid Driver's License

     

     

    Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, verification of social security number, and passing a drug test at a certified testing facility.

             EEOC – Tobacco Free Campus

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