Tom Wood Automotive Group

  • Parts Counter Specialist - Tom Wood Lexus

    Job Locations US-IN-Indianapolis
    Job ID
    Location Name
    Tom Wood Lexus
  • Overview

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    With a community presence since 1967, the Tom Wood Group continues to grow and evolve, providing an exceptional experience - not only to our customers but also for our employees that interact with our guests daily.  As our operations continue to expand, we are looking for enthusiastic professionals to join our team!


    Tom Wood Lexus has a great fulltime opportunity for a fulltime Parts Counter Specialist to sell parts to all customers, over the counter, through the shop, or on the phone.



    We value our employees' time and efforts. Our commitment to your success is enhanced by an extensive benefits package including paid time off, paid vacation, medical, dental, vision, life, and short term disability insurance, company matching 401k benefits, employee assistance, tuition reimbursement, and future growth opportunities within the company.


    Join a great team - submit your resume, application, and disclosure online today! (please apply via computer)   Job #2018-2131   Please visit out website


    Please contact:  Deb Satinsky, Recruiting Specialist

                            Direct: (317) 688-6237 or Cell: (317) 922-7615








    Essential Duties include the following. Other duties may be assigned.

    • Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
    • Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
    • Answer phone calls, providing price quotes and other information.
    • Review body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
    • Pull and fill orders from stock. Maintain stock inventory and notify the proper individuals about out-of-stock parts or materials that need immediate attention.
    • Issue and track ordered parts and notify the proper individuals that the parts have arrived.
    • Properly label all parts being used for repairs.
    • Assist outside sales representatives with their orders.
    • Make sure all internal requests for parts are billed on service repair order.
    • Ensure that all charge sales are signed by the customer and that they receive their invoice.
    • Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
    • Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts.
    • Set up orders for daily shipment, delivery, or pick-up.
    • Solicit assigned accounts by phone.
    • Keep current on new products and product updates.




    The ideal candidate will:

    • Have excellent communication and customer service skills
    • Handle themselves professionally and stay calm under pressure
    • Keep and maintain organized records of all internal and external transactions
    • Be organized and knowledgeable in car parts


    Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, verification of social security number, and passing a drug test at a certified testing facility.


    EEOC - Drug and Tobacco Free Campus




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